Gone will be the days, when one used to invest days and months to design a perfect traveling plan. Today neither you should go and stand in queue for transportation tickets nor roam occasionally for the best hotels for the stay. The travel industry has recently shifted from offline to online mode, a few years back. Now travellers are prepared with their list of traveling wishes, and it’s the duty of travel agency business to make their wishes come true.
To run an effective travel agency business, one must need travel booking software. Your software should be smart and advanced to ease the process of booking transportation tickets, hotels, restaurants, etc. However, who would like to travel somewhere with the duty of looking after alternative activities?
If you are planning to start your traveling agency, here are the must-have features for your travel agency software:
Profile Creation and booking process
The profile creation process on the travel portal ought to be easy. Permit the multiple profile creation options like creating using email id, through social media, or from mobile number. The profile creation could be the first action taken by an individual on your society to book tickets.
The booking process ought to be easy and short. Be sure you are not asking for too much detail in the ticket booking form, as it could divert the user to other travel agency portals to save lots of their time.
If your booking process is smooth, the customer will come over and over to book their tickets.
Customization packaging option
For traveling, tour packaging is probably the important features. Today folks are very particular about their travel accommodations, activities, food, etc. Offering a choice to add and subtract few activities from the travel package, will help the customer to get the very best travel package according to their requirement.
Providing limited tour packages won’t give your customer the vacation of their dreams. Gone are the days, when people used to make travel plans according to the option of travel packages in travel agencies. The personalized experience will drag them to go to your travel agency software again for the best traveling experience.
Also, offer them multiple packages of a particular destination by making changes like a number of days, stay in the hotel, participation in virtually any local and cultural activities, etc. While buying travel agency software, make sure you are hiring an experienced company.
Payment method
Remember the payment process is the last step of shopping for your product and services. Provide your customer’s payment flexibility. Offer multiple payment options like third-party payment applications, payment apps, using credit or debit cards.
As everything is digital and fast now, make sure your payment process is fast and secure. The customer will undoubtedly be adding her personal and bank information, the transaction should be safe for you personally and the customer both. Keeping multiple payment options will help international travellers to book tickets or hotels without facing any issues.
cultural tourism will give, the more area of the audience you can attract. Either you can hire software development services to build your Travel agency software from scratch, or purchase a white label travel solution like MakeMyTrip from their website.
Multi-lingual and currency
How frustrating might it be to convert each word into a local language? While owning a travel agency, you’ll have a wider audience. Your travel agency should be for folks from different corners of the world. It is your responsibility to supply a personalized and rich experience to all or any the visitors.
